TM Continues Copper Broadband Phase-Out: Users Encouraged to Upgrade to Unifi Fibre

Source: Unifi / TM official announcement

This article covers TM’s ongoing copper broadband phase-out and does not mean the phase-out was first announced on 22 August 2026.

TM Continues to Retire Malaysia’s Copper Broadband Network

Malaysia’s traditional copper-based broadband network is gradually being phased out.

According to Unifi’s current Final Notice, TM is progressively retiring broadband services based on ADSL and VDSL technology and strongly advising affected residential and business customers to upgrade to fibre broadband. (Unifi⁠)

For customers who are still using older copper-based connections, fibre broadband is increasingly becoming the main fixed broadband option.

Why Is TM Phasing Out Copper Broadband?

Traditional copper-based DSL technology is no longer as suitable for modern internet usage as fibre.

Fibre broadband generally provides:

1. Higher download speeds
2. Better upload performance
3. More stable connectivity
4. Better support for multiple connected devices
5. A better experience for streaming, gaming and working from home

TM has been moving customers away from legacy copper DSL services for several years.

In February 2025, The Star reported that TM would fully discontinue Streamyx/Unifi Lite copper DSL services from 28 February 2025 and urged affected customers to migrate to Unifi Fibre. (The Star⁠)

What Should Existing Copper Broadband Users Do?

If your current broadband connection still uses ADSL or VDSL technology, the first step is to check whether fibre broadband is available at your premises.

Unifi’s current Final Notice states that affected copper broadband customers may receive a special upgrade arrangement, subject to fibre availability at their premises. (Unifi⁠)

The official notice currently lists benefits including:

1. Waiver of standard installation fees
2. Waiver of equipment costs such as a Wi-Fi 6 router or equivalent
3. No early termination penalty
4. Existing contractual tenure continues without a new minimum commitment period

Customers should still confirm the final plan, pricing and upgrade terms before proceeding.

What Does Wi-Fi 6 Mean for Users?

Some Unifi upgrade arrangements include a Wi-Fi 6 router or equivalent equipment.

Wi-Fi 6 is designed to handle modern homes with many connected devices, including:

1. Smartphones
2. Laptops
3. Smart TVs
4. Tablets
5. CCTV systems
6. Smart home devices

However, having a Wi-Fi 6 router does not mean every device in your home will automatically achieve the maximum speed of your fibre plan.

Actual Wi-Fi performance depends on factors such as the size and layout of your home, walls, router placement, device capability and wireless interference.

What Happens If You Do Not Upgrade?

Unifi’s current notice warns that customers who do not accept the upgrade may experience service disruptions, and service restoration cannot be guaranteed once the copper broadband service is fully phased out. (Unifi⁠)

If you receive a migration notice from TM or Unifi, it is therefore worth checking your options rather than ignoring it.

First, confirm:

Is fibre available at your address?

If it is, you can compare the available fibre plans before deciding which option suits you.

Which Fibre Broadband Plan Should You Choose?

Upgrading from copper does not necessarily mean you have to choose the first fibre plan offered to you.

Malaysia has multiple fibre broadband providers, and consumers can compare:

1. Monthly price
2. Download speed
3. Upload speed
4. Contract period
5. Router
6. Mesh Wi-Fi
7. Promotions
8. Actual household usage

NetBijak’s Take

The retirement of copper broadband is part of Malaysia’s longer-term transition towards fibre-based connectivity.

For customers still using ADSL or VDSL, the important step is to check whether fibre is available at their premises and compare the available plans before upgrading.

Compare Malaysia’s Home Fibre Broadband plans on NetBijak and find an option that fits your budget and internet usage.